Join NACE Central Coast for a practical, conversation-driven Lunch + Learn with Jannine Enricuso, ACC, Founder & Coach at Ladies of the House.
This program grew directly out of feedback from our August education event, where attendees asked for a deeper conversation around leadership, employee development, culture building, and how to maintain a great team in a seasonal business.
For professionals working in weddings, events, and hospitality, that challenge is especially real. Teams expand and contract throughout the year, busy seasons can be intense, and the people responsible for delivering exceptional client experiences are often doing their hardest work during the most demanding times of the year.
So how do you build a team people actually want to come back to?
Jannine will lead an honest and highly applicable conversation about:
Creating a people-first culture while maintaining high standards
Setting expectations and building accountability
Developing employees and future leaders
Keeping teams engaged through demanding seasons
Creating consistency when staffing changes throughout the year
Building an environment where great people feel valued and invested
Applying hospitality principles internally, not just to clients and guests
The conversation will also draw from ideas found in Unreasonable Hospitality and Danny Meyer’s work around people-first leadership, hospitality, and organizational culture.
An Interactive Conversation
This session is designed to be more than a presentation.
When registering, attendees will have the opportunity to submit a leadership, staffing, culture, or retention question they would like Jannine to address during the session.
Attendees will also receive a digital workbook with writing prompts and takeaways to help turn the conversation into action within their own businesses.
Who Should Attend
This program is ideal for business owners, venue leaders, planners, caterers, rental companies, hospitality professionals, managers, and anyone responsible for leading, developing, or retaining a team.
Whether you manage a year-round staff or build a seasonal team for your busiest months, this session will offer practical ideas for creating a stronger culture and a team people want to return to.
About the Speaker
Jannine Enricuso, ACC is the Founder & Coach at Ladies of the House. Her work focuses on leadership, culture, professional development, and helping hospitality and event professionals build stronger, healthier teams.
After joining NACE Central Coast for our August education program, we knew there was more to explore. We’re excited to welcome Jannine back for a deeper conversation focused specifically on the people behind the guest experience.
Event Details
Date: Tuesday, October 20, 2026
Time: 12:00–1:00 PM
Location: Google Meet
Grab your lunch, log in from wherever your workday takes you, and join us for an hour of thoughtful conversation, practical leadership tools, and ideas you can put to work with your team right away.